Getting To Know You

We love getting to know our patrons but we also want the community to get to know us. So periodically we’ll highlight one of our staff members/librarians so that you can know the faces and names behind the books.

 

What is your name and role at the library? My name is Victoria Holden Richardson and I am the Patrons Services Technology at the Richard Thornton Library. My job encompasses a little bit of everything from reference questions to helping with computers.

How long have you worked here? I have worked here for 8.5 years

Before working here, what was the most unusual or interesting job you’ve ever had? I used to work from home for Humana Insurance and I would get yelled at by people all the time. In particular, one day I told a man that his prescription expired but he thought I said his wife was fired. He started yelling at me and I was sure he was going to have a heart attack over the phone.

If someone were to write a book about everything that happens at the Granville County Library System, what do you think its title should be? It should be Library: The True Story because of all the wrong assumptions people tend to make about working in a library.

What is your favorite part about your job? I love that when I leave here I know I’ve helped someone in a positive way.

If you were stuck on a deserted island, what three things would you want with you? My family, an unlimited supply of fresh water, and mango

What is your favorite quote? The first quote is “Don’t cry because it’s over, smile because it happened” by Dr. Seuss. I think it forces me to live my life as its happening. The second quote is “I can’t believe what you say because I see what you do” by James Baldwin.

What is your favorite memory from working here? About four years ago a man with his wife and daughter came into the library and we started chatting. He mentioned he had cancer and I gave him a big hug. Two months later, his wife and daughter returned to the library because they needed help gathering his death information together. I was able to comfort his wife and she told me that if it wasn’t for my patience and kindness she could never have gotten everything together. That made me feel so good. I went home that night knowing that I helped someone – and that’s all I want to do in life. If I could do anything, it would be to help people. This job lets me help people on a small scale but I would love to help people on a big scale too.